"Great customer service. The folks at Novedge were super helpful in navigating a somewhat complicated order including software upgrades and serial numbers in various stages of inactivity. They were friendly and helpful throughout the process.."
Ruben Ruckmark
"Quick & very helpful. We have been using Novedge for years and are very happy with their quick service when we need to make a purchase and excellent support resolving any issues."
Will Woodson
"Scott is the best. He reminds me about subscriptions dates, guides me in the correct direction for updates. He always responds promptly to me. He is literally the reason I continue to work with Novedge and will do so in the future."
Edward Mchugh
"Calvin Lok is “the man”. After my purchase of Sketchup 2021, he called me and provided step-by-step instructions to ease me through difficulties I was having with the setup of my new software."
Mike Borzage
December 12, 2025 2 min read

Today’s tip: turn the V-Ray Log into your fastest path to stable, faster renders.
The V-Ray Log captures warnings, errors, timing, and memory metrics that explain both failures and slowdowns. Read it early, and you’ll fix problems before they hit final delivery. If you need help interpreting logs or optimizing hardware, reach out to NOVEDGE.
When you’re ready to escalate, bundle the scene (minimal repro), the log files, and your system specs. Partner with NOVEDGE for hands-on guidance, hardware sizing, and the latest V-Ray updates, or browse V-Ray solutions at NOVEDGE.
You can find all the V-Ray products on the NOVEDGE web site at this page.

December 12, 2025 2 min read
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December 12, 2025 2 min read
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December 12, 2025 2 min read
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