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Standard Support for BobCAD-CAM Lathe for Rhino is available for perpetual License customer only.
Updates, enhancements and software revisions will only be on the newest software release.
BobCAD-CAM V19 Mill, BobCAD-CAM V19 Wire, BobCAD-CAM V20, BobCAD-CAM V21 and newer can be eligible for re-registration. In order for software to be eligible for re-registration the software must be properly deauthorized through our registration department. If the software cannot be properly deauthorized a re-registration will not be available.
Dongle keys issued for BobCAD-CAM V22 or BobCAD-CAM V23 are not supported and this system has been discontinued. BobCAD-CAM V22 cannot be re-registered. BobCAD-CAM V23 can be eligible for re-registration but will no longer work with the dongle key. BobCAD-CAM V18 and older cannot be re-registered and must be upgraded to a current version of software.
SolidWorks CAM Plug-in: All versions of BobCAM software are eligible for re-registration.
BobCAD-CAM Software Versions
BobCAD-CAM for SOLIDWORKS Software Versions
BobCAD-CAM for Rhino Software Versions
Unlimited Technical Phone & Email Support During Normal Business Hours
Screen Share Assistance with One of Our technicians When Needed
Full Access to All Getting Started & Instructional Videos
Knowledge Based Articles That Include Topics & Articles with Common Questions Asked from Previous Customers.
Access to the online library of 600+ post processors with access to minor post modifications completed by Tech Support staff.
Free Instructor Led Tier 1 Training Events & Recorded Archive – Click here to see the list of training options
Free Instructor Led Tier 1 & Tier 2 Training Events & Recorded Archive – Click here to see the list of training options
Access to simple non-scripted post modifications by Post Department staff
Priority callback times are within 12 hours (not including weekends or holidays)
Any Revisions, Bug Fixes, Enhancements, New Builds or Upgrades Over the Next 36 Months Included
Premium Digital Training Material (Up to 3 Axis Pro)
Onboarding Team Will Assist You in Getting Your Software Downloaded, Registered, Post Processor and Getting Started.
Notes: Minor Post Modifications are changes to a post processor that take less than 1-2 hours and do not require any custom scripting to accomplish. An example would be removing un-necessary codes, moving existing codes to a different output location, or changing the sequence of output for a tool change. If a technician deems the requested change is complex enough that a Post Processor department staff member should complete it the customer will be notified and the Post Processor Department will take over the cycle and provide the customer with a quote for the modification. Minor post modifications do not include building a complete post processor for a customer. If a customer requires more than 3 minor changes the cycle must be transferred over to the Posting Department and quoted for billable time. All 5-axis Post Processors require quoting for estimated time.
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