Chaos Group: Educational FAQ

Proof of academic status is required for educational orders. The type of proof required varies depending on the product, so read carefully the information below in to make sure you qualify before ordering.

Do I qualify for the discounted price of Chaos Group Educational Student Licenses?

An educational institution, or a student/staff member at the institution, may use Chaos Group Educational licenses for educational purposes only and not for commercial for-profit work, transfer, or resale.

Student/Teacher Educational license

A "Student/Teacher" is a person who can confirm enrollment/employment at a degree-granting educational institution. Students and staff must present current student ID or current proof of employment at the educational institution to purchase a license.

Universities/Educational Institutions licenses

"Universities/Educational institutions" are defined as those dedicated to education, including a public or private, school or a two-year or four-year college or university or career school that is accredited by a state or other appropriate governmental agency or organization. An educational institution is not a government or nonprofit agency, a commercial customer, a corporate training environment, or other training program or center that serves commercial or professional customers. Universities/Educational institutions must purchase software with documentation issued by the institution.

What if I do not have a Student ID card but I have a course schedule (or vice-versa)?

Some products require both a copy of your student ID card and your course schedule, and some only require one or the other. The educational requirements vary by each manufacturer. We will not process orders until we have received the necessary proof, but we will hold your order for you until the proof requirements are met. Please keep in mind that educational orders cancelled after 24 hours are subject to a 10% cancellation fee.

How do I submit my educational proof?

Place your order through our website to get your order number. You will immediately receive an email requesting the educational proof for the software you ordered. You can:

Our Favorite: Reply to our request email including your order number and attaching your proof (PDT, JPG, PNG, or similar).
Or Fax your proof to us at +1 (650) 521-5841.
Or Mail photocopies of your proof to our office:

Novedge LLC
Attn: Educational Sales Order #________
2288 Fulton Street, Ste 307
Berkeley, CA 94704
USA

Please make sure your order number is referenced on the proof you send to us.

Can I use Chaos Group Educational Student Licenses for commercial purposes if I am a student or teacher?

Educational software is intended for educational purposes only.

Are there any watermarks, time limits, or limitations in Chaos Group Educational Student Licenses?

Since it varies by product, please see the product description to find out if it has any limitations, watermarks, or time limits.

When will my Chaos Group Educational Student Licenses ship?

You order will not be processed until all proof that is required is received. Many products will ship the same day once we've received the proof, or soon after due to manufacturer's differing processing times.

Can I purchase Chaos Group Educational Student Licenses for my friend or relative?

You may, but the student or teacher must provide the educational proof and reference your order number. Please put the recipient's name in the shipping address to avoid confusion.

How many licenses of Chaos Group Educational Student Licenses can I purchase?

If you are a student or a teacher you are allowed to purchase only ONE educational license of Chaos Group Educational Student Licenses.

How do I return Chaos Group Educational Student Licenses?

Please see our Return Policy. Educational orders cancelled after 24 hours are subject to a 10% cancellation fee.

Chaos Group: Educational FAQ

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