Ashlar: Educational FAQ

Proof of academic status is required for educational orders. The type of proof required varies depending on the product, so read carefully the information below in to make sure you qualify before ordering.


Do I qualify for the discounted price of Ashlar Research, Charitable & Retired Licenses?

Please check the following specific requirements for Ashlar Research, Charitable & Retired Licenses:

Research, Charitable & Retired Licensing (RCR)

This special-use software license of any of Ashlar's CAD or 3D modeling programs is for:
  1. Non-profit academic institutions with professors and paid graduate students doing CIVILIAN research;
  2. Academic institutions using the software internally, such as maintenance engineers employed by a university using for facilities management;
  3. Other charitable and non-profit organizations such as hospitals, churches and arts organizations including museums and theaters;
  4. Individuals who are FULLY retired from all gainful employment, over 65 years old, and doing non-commercial design work only
The order must must be accompanied by the following:
  • A signed RCR pre-ship agreement for each end user;
  • Charitable and non-profit organizations (i.e. hospitals, churches, and arts organizations including theaters and museums) must provide proof of non-profit status, such as a 501c3 form from the Internal Revenue Service.
Please note researchers and developers working for a military industrial complex such as many national labs governed by large universities do not qualify.

Student & Teacher Unit Licensing (STU)

Teachers using Ashlar software to teach design and their students must provide the following:
  • A signed STU pre-ship agreement (PDF)
  • For faculty: a copy of your current faculty ID
  • For students: a copy of your current student ID
All STU licenses are activated with a registration code that expires 1 year from date of rental purchase. Active STU users must verify their eligibility each time they purchase or renew their rental.


What if I do not have a Student ID card but I have a course schedule (or vice-versa)?

Some products require both a copy of your student ID card and your course schedule, and some only require one or the other. The educational requirements vary by each manufacturer. We will not process orders until we have received the necessary proof, but we will hold your order for you until the proof requirements are met. Please keep in mind that educational orders cancelled after 24 hours are subject to a 10% cancellation fee.

How do I submit my educational proof?

Place your order through our website to get your order number. You will immediately receive an email requesting the educational proof for the software you ordered. You can:

  • Our Favorite: Reply to our request email including your order number and attaching your proof (PDT, JPG, PNG, or similar).
  • Or Fax your proof to us at +1 (650) 521-5841.
  • Or Mail photocopies of your proof to our office:

Novedge LLC
Attn: Educational Sales Order #________
2288 Fulton Street, Ste 307
Berkeley, CA 94704
USA

Please make sure your order number is referenced on the proof you send to us.

Can I use Ashlar Research, Charitable & Retired Licenses for commercial purposes if I am a student or teacher?

Educational software is intended for educational purposes only.

Are there any watermarks, time limits, or limitations in Ashlar Research, Charitable & Retired Licenses?

Since it varies by product, please see the product description to find out if it has any limitations, watermarks, or time limits.


When will my Ashlar Research, Charitable & Retired Licenses ship?

You order will not be processed until all proof that is required is received. Many products will ship the same day once we've received the proof, or soon after due to manufacturer's differing processing times.


Can I purchase Ashlar Research, Charitable & Retired Licenses for my friend or relative?

You may, but the student or teacher must provide the educational proof and reference your order number. Please put the recipient's name in the shipping address to avoid confusion.


How many licenses of Ashlar Research, Charitable & Retired Licenses can I purchase?

If you are a student or a teacher you are allowed to purchase only ONE educational license of Ashlar Research, Charitable & Retired Licenses.


How do I return Ashlar Research, Charitable & Retired Licenses?

Please see our Return Policy. Educational orders cancelled after 24 hours are subject to a 10% cancellation fee.