"Great customer service. The folks at Novedge were super helpful in navigating a somewhat complicated order including software upgrades and serial numbers in various stages of inactivity. They were friendly and helpful throughout the process.."
Ruben Ruckmark
"Quick & very helpful. We have been using Novedge for years and are very happy with their quick service when we need to make a purchase and excellent support resolving any issues."
Will Woodson
"Scott is the best. He reminds me about subscriptions dates, guides me in the correct direction for updates. He always responds promptly to me. He is literally the reason I continue to work with Novedge and will do so in the future."
Edward Mchugh
"Calvin Lok is “the man”. After my purchase of Sketchup 2021, he called me and provided step-by-step instructions to ease me through difficulties I was having with the setup of my new software."
Mike Borzage
July 14, 2015 5 min read
Editor's note: Last week in our Novedge Webinar Series, we ran a special webinar to try and clarify what will be the impact of all the change going on with Autodesk. We took a compilation of real questions from our customers and we asked Ray Savona to separate myth from reality. Enjoy the very instructive webinar recording and check out Ray's live answers in the transcript.
Who is our Autodesk Mythbuster?
Ray Savona is responsible for sales, partner programs and technical sales in North and South America. Prior to his roles in the Americas, Ray spent three years living in England and served as the Vice President of Channel Sales for Europe, Middle East and Africa (EMEA). Ray brings over 25 years of experience in many facets of sales including territory sales, sales operations, technical support, consulting services and field marketing in both the hardware and software industries.
He won't just tell the myths , he'll put them to the test!
The Subscription Myths:
1) I have an AutoCAD permanent license under subscription. What will happen to my asset once permanent licenses disappear?
Ray Savona: Nothing will happen to your assets. If you are buying perpetual licenses today, those are your licenses and will stay with you forever. We encourage you to put them under subscription because this way you are getting the greatest deals: you are going to get all the updates, plus you are going to get cloud credits , including the possibility to render in the cloud, there is simulation functionality the cloud, there's sharing you can do with A360 and storage….By that permanent license and put it under subscription. If you have some existing licenses that aren't under subscription get the subscription. You are going to be fine!
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