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Premium support for VisualMILL Standard:: Entitles you to premium support as well as any product upgrades.
VisualMILL StandardAnnual Maintenance Service (AMS) runs a full calendar year (12 months) from the date of initial purchase of the subscription. A recurring AMS program subscription fee will be charged annually. Must be purchased within 30-days of the VisualMILL Standard 2012 purchase.
With AMS you are eligible for the following benefits:
Any major version upgrades that are released during this period
Access to Beta products and early releases
Priority development support
Trouble ticket case management
Free access to advanced training materials including how-to videos and training webinars
Technical support (email and telephone) and remote troubleshooting access