2Shapes CRM (Custom Relationship Management) helps businesses improve existing customer relationships and acquire new customers faster, by keeping opportunities, customers, quotes, orders and invoices all in one place.
2Shapes CRM can be purchased as a standalone application or as part of the 2Shapes Suite, which includes a wealth of cutting edge technologies for jewelry and diamond businesses.
Each 2Shapes CRM subscription includes 500 3D Views. 3D Views are the number of times a 3D design on a 2Shapes eCommerce or Retail apps can be modified. A 3D view is spent every time a 3D model is modified. Additional Views can be added by purchasing 2Shapes 3D Views for Retail and Ecommerce.
If you are interested in 2Shapes Video Tutorials for Self Training we have compiled a selection of video tutorials for your convenience at this page.
Why should you choose 2Shapes to manage opportunities?
Manage Your Business From A Single Place
Centralization is key to run your business smoothly and efficiently, so you and your team stay on the same page, anytime, anywhere.
Keep Track Of Opportunities, Close Sales
2Shapes lets you create a history of changes, add next steps and define objectives for pending sales, so you can focus on doing business.
Built-In Analytics About Your Business & Products
Having access to statistical information from all areas of your eCommerce and stores, gives you an advantage over competitors that do not have this information.
Documents Generated Automatically
Forget about writing down your customer's order, create the invoice... 2Shapes generates all these documents with all the information you need, so you can focus on your business!
Save Unfinished Sales As Quotes
2Shapes keeps all the purchase attempts from your customers, such as abandoned shopping bags and wishlists, so you can contact them later and close the sale.
All Orders Saved For Your Record
Every sale you make generates an order document that will be stored in your CRM, keeping all the documentation conveniently in one place.
Invoices Made Easy & Efficient
When customers agree to pay a purchase, 2Shapes generates the invoice with all the necessary details, and keeps it in your database.
Your Customer Database Of Choice
Every time you interact with a customer, you will get all the information conveniently sorted in your database. Recurring customers will enjoy you remembering their name!
Recall Sent Hints
Keep your customers engaged by asking them if that sent hint was of their liking, and next time they visit your store, show them a similar design! They will surely love your attention.
Much Digital Interaction Lately?
People that use the Subscribe widget in your 2Shapes Ecommerce website, will get registered, so you can then later send them an amazing email and keep them engaged.