"Great customer service. The folks at Novedge were super helpful in navigating a somewhat complicated order including software upgrades and serial numbers in various stages of inactivity. They were friendly and helpful throughout the process.."
Ruben Ruckmark
"Quick & very helpful. We have been using Novedge for years and are very happy with their quick service when we need to make a purchase and excellent support resolving any issues."
Will Woodson
"Scott is the best. He reminds me about subscriptions dates, guides me in the correct direction for updates. He always responds promptly to me. He is literally the reason I continue to work with Novedge and will do so in the future."
Edward Mchugh
"Calvin Lok is “the man”. After my purchase of Sketchup 2021, he called me and provided step-by-step instructions to ease me through difficulties I was having with the setup of my new software."
Mike Borzage
May 15, 2023 3 min read
Listen. Innovate. Deliver. Repeat. As Autodesk EVP and COO Steve Blumshared late last year–across our company,we’ve renewed our focus on listening and responding to customer feedback. So much of the feedback we hear from customers involves product innovation:What new features and capabilities areon the roadmap? How are we ensuring our productsbetter integrate, both with3rd party tools and acrossan entire workflow? How are we enabling customers to make better use of their data and take advantage of rising technologies like AI?
These are all important.But innovationdoesn’t endthere.It’s alsocritical toensure our customers get the most value out of their software subscription and improve how our productsaredeployed andmanagedacross customer organizations. Thisis an areawe’ve been able to focus on by having adialogue not only with the end-users of our software, but also theTechnology Admins responsible for deploying our solutions inside their organizations.
For example, over the last several months,we’ve been listening tocustomerfeedback about our plan offerings.We’ve heard feedback fromcustomers–particularlyTechnology Admins–that the security that comes with single sign-on (SSO) is critical totheir business. In fact,they expectSSO to be partofthe standard offeringsfrom all their software partners.
We agree. And we understand that keeping data and assets secure is a top priority for our customers.That’s whywe’re showing our commitment in this area by extending the benefits of SSO to all Autodesk plans.
Beginning on May 8, SSOis nowincluded as a benefit to Standard plan customers, fulfilling a major part of our commitment tolistening andenhancingthe customerexperiences we deliver. The availability of SSO is the result of thehard work of the Autodesk Identity team, who were eager to seethe capability–and its associated benefits–get into the hands of our customers.
“The Autodesk Identity team and our partners across Autodesk are excited to announce the availability of SSO for Standard plan customers,” saidGoutham Garimella, VP ofIdentity & Licensing at Autodesk. “SSOprovides a seamless user experience, enhanced security, and administrative convenience. We valueour customers’feedback and look forward to continuing to invest in and deliver on theseobjectives in the future.”
Learn more about howAutodesk is investing and innovating to help customers save time, reducecost, and improve productivity atthe newly launchedTechnology Admin Value Hub.
The world's leading innovator of 2D and 3D graphics technology
February 13, 2025 1 min read
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